Technology has become a key part of many people’s lives in this day and age. So, if you’re looking to boost your restaurant and improve your reputation, then you’re going to have to embrace newer methods that will probably involve significant use of technology.
In 2021, contactless ordering options are a popular method. This is due to the convenience, of course, but also due to the COVID-19 pandemic that has limited our collective ability to do most things as a close-quartered group.
The biggest and most popular restaurants of today all utilize contactless means of purchasing and fulfilling restaurant orders. Here are some of the best options for doing so:
A Custom App
Many different hospitality establishments will have an in-house ordering system that can be used via an app on one’s smartphone. Options for checking in, stating the table number, and requesting an order are good things to include in your app.
A restaurant ordering app seems to be a staple in a successful modern business. Work with a developer that can help to create an app that is exclusive to your restaurant- it’ll make work easier and it’ll enhance your reputation.
Working With A Third-Party
If you team up with a company like Postmates, Doordash, Just Eat, and other food delivery firms, then you’ll be able to acquire top-quality means of delivery and even some added marketing.
These third-party delivery companies will do the hard work for you in terms of distribution while you take care of things on your end. It helps productivity while satisfying a wider range of customers.
Improve Traditional Delivery Methods
If your restaurant already delivers without third-party involvement, then you could consider improving the delivery service your business offers.
Consider adding a food tracker so that the customer can know their order’s progress while they wait for arrival. Be as detailed as you can- there’s no such thing as too much communication with regard to getting a customer what they need.
Also consider a commitment to fast delivery, or extending your delivery radius. This can help your restaurant to appeal to more customers.
Curbside Pickup
Curbside pickup has become a popular method of restaurant service. Allowing customers to drive up to a designated parking spot and having an employee bring their food out to them increases customer convenience, especially if they are already out and about.
While home delivery might seem like the best option, there are many different circumstances. If you’re able to utilize curbside pickup in a multitude of ways, then you’re going to be able to appeal to a variety of different customers.
In-Store Contactless Pickup
Allowing customers to order at home and pick up their goods in-store is another important method. Creating a collection point for people to grab their food and go allows customers to get what they want when they want it, without having to wait in line.
COVID-19 will be around for a little while longer, so contactless pickup will be necessary for at the least time being. It’s a swift method of transaction and one that will be used more and more frequently as we move forward.