In 2025, artificial intelligence (AI) has changed numerous aspects of daily life. People now use it to find information, analyze data in unique ways, or even as a shoulder to lean on. But where AI is truly shining is in commercial applications. When it comes to the healthcare industry specifically, AI has seen massive strides.

While AI used to be primarily used for chatbots, it now also takes on back-end duties. With just an image of insurance ID cards, referral orders, or requisition forms, AI is able to extract the data and save it to a customer’s profile. From there, it is also able to verify a patient’s benefits by voice calling on a patient’s behalf and accessing online portals. While it does this, it can also estimate the out-of-pocket costs, so there’s no surprises to the customer.

Despite the overwhelming benefits, not every AI is built the same. Most of the common AI are ‘public-facing models’, which means they only have access to public information and cannot give specific answers for your business. Fortunately, it’s easy to get your hands on the right AI for the job with companies like Orbit Healthcare. Whether your goal is to streamline patient intake or to improve patient satisfaction, Orbit AI has the right solution for you with AI agents in healthcare.

How AI Is Changing The Healthcare Industry

In 2025, artificial intelligence (AI) has changed numerous aspects of daily life. People now use it to find information, analyze data in unique ways, or even as a shoulder to lean on. But where AI is truly shining is in commercial applications. When it comes to the healthcare industry specifically, AI has seen massive strides.

While AI used to be primarily used for chatbots, it now also takes on back-end duties. With just an image of insurance ID cards, referral orders, or requisition forms, AI is able to extract the data and save it to a customer’s profile. From there, it is also able to verify a patient’s benefits by voice calling on a patient’s behalf and accessing online portals. While it does this, it can also estimate the out-of-pocket costs, so there’s no surprises to the customer.

Despite the overwhelming benefits, not every AI is built the same. Most of the common AI are ‘public-facing models’, which means they only have access to public information and cannot give specific answers for your business. Fortunately, it’s easy to get your hands on the right AI for the job with companies like Orbit Healthcare. Whether your goal is to streamline patient intake or to improve patient satisfaction, Orbit AI has the right solution for you with AI agents in healthcare.