When it comes to automating an insurance card capture system, any shortcomings can be extremely costly. Especially in the healthcare sector, billions of dollars in lost revenue are on the line, leaving room for denied claims that are often never reworked. The main reasons for these errors lie in the outdated nature of the current methods for insurance benefit verification automation. While paper and clipboard methods are clearly out, even digital and OCR intake methods have seen their end. With the low success rate and higher chance for human error, it is clear that the older systems clearly no longer offer the tools needed to succeed.

Pursuing a modern solution to these problems has led experts to develop an AI enabled insurance capture system. Within this framework, clients can either build or buy their systems, each option offering a different set of benefits and drawbacks. Building an AI system has a high level of customizability, but can come with high up-front costs or time delays. On the other hand, buying insurance card capture systems sacrifices the customizable aspect, but offers less risk and lower overall costs.

With the growing demand for an effective insurance capture solution, many services are beginning to combine these options, offering clients the true best of both worlds.