Suppose you have been in business for a while now. In that case, you might have felt overwhelmed with the responsibilities of being a business owner, along with an added pressure to provide the best customer service possible.
But before you click on that “Best Route Planner App” to solve your problem, you must be well-versed with the capabilities of this application since a portion of your budget would be invested here.
What could I expect?
Real-time tracking of your drivers
If you want to be hands-on with your company, then a route planner could guarantee you a real-time tracking system of your delivery drivers.
In this way, you’ll have the chance to visualize what your employees are doing, along with related information if they’re going off-course from the generated route.
Did you know that you’ll have access to a map, too?
You could then decide to compressed these data in the form of spreadsheets or graphs that you could present to your next formal meeting.
Through this, you’ll be able to point out the aspects that should be improved and address these problems accordingly using the plan your team has created.
It could be a frustrating experience when you had to change routes at the last minute, but if you have a credible route planner app, then we don’t think you’ll have any trouble at all.
The app has an easy synchronization tool, so if you ever had to change the routes for some reason and would like to inform your ride, you could input the necessary details on the web browser, and your driver will be automatically notified through their smartphone.
Hence, you’ll save more time by avoiding confusion on both ends.
Pinpoint potential sales territories
A route would provide an interactive map regarding your customers’ addresses so that you would have an idea of the center of most of your transactions.
Thus, you’ll gain insight into the potential territories in which your business could expand to increase sales within the company. Moreover, conducting a vast number of transactions in close areas will save you from locating various stops for your deliveries.
Next time you review the present progress, be sure to inform your field sales staff so they could start planning all the routes from the visualized map itself.
Accurately generate routes in under a minute.
Route planners are created to optimize routes within a minute or less than that in some cases.
As if it’s magic, the application has already put congested areas and one-way roads into consideration before generating the routes to take the deliveries to customers on time.
You could also expect a total of 39% decrease in fuel usage in every drive and face no incidents like traffic violations because you’re in a hurry.
Some apps even notify the business if they have too many drivers managing the routes so that you could only hire a sufficient number of people to tend to deliveries, save money, and guarantee that all deliverables reach their respective destinations.
Provide the ETA to your customers
Deliveries are tough to track, but you’ll have a chance to follow either the driver or the vehicle itself during their transport through route planners.
It even displays if a driver is falling behind the set schedule or if there’s a high possibility of them missing a window. To remedy this, you could choose to reroute another driver to avoid missing the mark.
This is an excellent service to dedicate to your loyal customers since unexpected delays could cause worry among the customers. So, when they approach you regarding the problem, a representative could provide them with the Expected Time of Arrival (ETA).
ETA is crucial for most customers as many of them have packed schedules or significant events to attend to. In addition, by knowing the exact time of when they’ll receive their orders, customers could give a heads up to a trusted family member or friend to accept them if the customer isn’t present.